Privacy policy

Last updated: [24'th August,2025]

At Vellura Jewellery, your privacy matters to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our store, we automatically collect certain information about your device, including:

  • Web browser, IP address, time zone
  • Cookies installed on your device
  • Pages or products you view
  • How you interact with the website

We refer to this as Device Information.

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing & shipping address
  • Payment information (processed securely via third-party gateways like Razorpay/Stripe)
  • Email address
  • Phone number

We refer to this as Order Information.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate with you (order updates, support)
  • Screen orders for fraud or risk
  • Improve our website experience
  • Send marketing emails (only if you opt-in)

3. Sharing Your Information

We share your Personal Information with trusted third parties to help us operate our business:

  • Shopify – powers our online store
  • Payment gateways – Razorpay, Stripe, etc.
  • Shipping partners – Shiprocket and courier services
  • Analytics tools – Google Analytics

We may also share your information to comply with laws or legal requests.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve browsing experience
  • Remember preferences
  • Track site performance

You can disable cookies through your browser settings, but some features may not function properly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access personal data we hold about you
  • Request correction or deletion
  • Withdraw consent for marketing communications

To exercise your rights, contact us at:
info@vellurajewellery.com

6. Data Retention

We keep your order information for our records unless and until you ask us to delete it.

7. Data Security

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure.

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements.

10. Contact Us

For more information or questions about our privacy practices:

📧 Email: info@vellurajewellery.com
📍 Business Name: Vellura Jewellery